Understand the product or program question
Separate a purchase concern from a care question. Help with approved product and program information, and bring the care team in for clinical decisions.
AI sales teams & revenue recovery
Your AI sales team.For ecommerce & healthcare.
You paid for the interest. Give it an intelligent sales team trained on real sales and customer support—ready to answer buying questions, handle objections and follow up daily on your approved schedule. Crypture calls and texts eligible leads to help ecommerce and healthcare brands turn more existing demand into sales and appointments.
Hear the AI without a form. Bring your own workflow to a demo.
Healthcare workflowsBAA availableVoice · SMS · WhatsApp
AI-led or AI-assistedApproved daily follow-upHuman handoffsVerified outcomes
Voice. SMS. WhatsApp.
See the conversation.
Follow the next step.
Choose your industry and channel. See a relevant sales or scheduling inquiry, an approved answer and the next supported step. Your connected systems determine which actions can be completed.
Crypture in action · TelehealthIllustrative interaction
Telehealth · Voice sales
Call connected · Reorder conversation
Connecting…
Animated call transcript · No audio plays automatically.
Sales activity
An approved supplement reorderTelehealth product sales · one-time purchase
- 1Purchase terms clarified
- 2Reorder checkout shared
- 3Repeat purchase confirmed
Reorder conversation
Clarifying one-time purchase terms
Illustrative workflowFictional telehealth retail example, not a prescription refill. Approved product information only; suitability, dosage, GLP-1 eligibility and treatment decisions belong to qualified clinicians.
The intelligence behind the conversation
Sales instinct.
Support judgment.
Intelligent AI trained on real sales and customer support. Built to understand the hesitation, work through the question and move the conversation toward a useful next step.
Meet your AI sales teamBe helpful enough to earn the next step
Use your brand’s information to explain the options clearly. Handle objections with context, stay calm when someone is frustrated and avoid pressure or invented promises.
Know when to close—and when to bring in a person
Offer a clear purchase, appointment or staff handoff when it fits the conversation. Your approved scope and connected systems determine what the AI can complete.
Sales understanding, with the right handoff.
Your business’s conversations are used only with your approval. Clinical decisions and requests outside the agreed scope stay with qualified people.
Two connected services
Sell the next opportunity.
Recover the one that stalled.
The AI sales team handles the conversation. Revenue recovery focuses that work on demand you already earned.
Calls, texts and follow-up around your offer.
Answer approved questions about products, prices and policies. Work through buying hesitation and guide a supported purchase, visit or staff handoff. Use AI-led handling or AI assistance alongside your people.
Explore the AI sales team ↗Give existing demand another useful next step.
Follow through on missed inquiries, unfinished purchases, unbooked consultations and eligible reorder requests. Use the original context, respect contact permissions and stop when a verified outcome or another stop condition is reached.
Explore revenue recovery ↗Choose the buying journey
Your industry changes
the conversation.
A clinic inquiry is not a retail sale. Each industry gets its own questions, approved answers, system actions and handoffs.
Ecommerce
Product comparisons, purchase hesitation and unfinished buying decisions.
Supplements
Approved product facts, one-time purchases, subscriptions and reorders.
Wellness
Bundle contents, purchase terms and nonclinical program administration.
Telehealth
Product sales and program inquiries, with care decisions kept clinical.
Dental
New-patient inquiries, consultation follow-up and a clear visit path.
Chiropractic
First visits, returning-patient requests and practice-specific scheduling.
Medical practices
Routine patient access, scheduling questions and correct staff routing.
How the service works
Give every follow-up
a reason to happen.
The system starts with your offer and the customer’s request. It does not turn every silence into another generic message.
- 01
Understand the original interest
Use the earlier question and current status to decide what is missing: product information, purchase terms, a suitable administrative next step or a person.
See this part of the workflow ↗ - 02
Answer the hesitation
Explain the approved facts behind price, product differences, delivery or visit process. Do not invent discounts, guarantees or clinical advice.
See this part of the workflow ↗ - 03
Follow through on the agreed schedule
Call or text eligible leads on your approved daily cadence, with channel permissions, contact windows and an attempt cap. A reply changes the next action.
See this part of the workflow ↗ - 04
Verify the result and close the loop
Confirm the supported order or appointment event. Stop after conversion, opt-out or the agreed limit; pause when your people take over.
See this part of the workflow ↗
Choose the operating model
AI runs the agreed work.
People own the exceptions.
Choose the model that fits the complexity of your sale and the people on your team. CRM tools keep the supporting records organized.
Fully AI-led sales
Let Crypture handle the approved conversation and supported next action. Your team sets the information, limits and handoff rules, and stays responsible for exceptions.
Explore AI-led sales ↗AI-assisted sales
Keep people in charge of relationships and closing. Use AI for the routine questions and follow-ups you select, with clear takeover and pause points.
Explore AI-assisted sales ↗Evidence before expansion
Measure the sale.
Count the full cost.
Build toward better conversion and acquisition efficiency by improving what happens after interest. Compare a defined eligible audience with a baseline or holdout, then review the economics and customer experience together.
Build your pilot scorecard ↗- Commercial result
- Verified purchases, repeat orders, confirmed bookings and attended visits, reported separately.
- Operating cost
- Setup, service and channel fees, staff review, discounts, refunds and the original acquisition spend.
- Customer experience
- Correct answers, useful replies, opt-outs, duplicate contacts and successful human handoffs.
Connect the next action to your systems
Platform names support workflow review; they are not customer endorsements.
Review platforms and supported actions ↗
HubSpot
Zendesk
Gmail
Intercom
Keep healthcare conversations within scope.
Support approved product and administrative questions. Keep clinical eligibility, prescribing, dosage and treatment decisions with qualified professionals.
Review healthcare and security safeguards ↗Review the full data flow
Patient-data workflows require the appropriate agreements, including a BAA where applicable, and review of each connected service.
Approve the information and recording rules
Calls are recorded only with client approval. Transcripts are not saved when recording is disabled. Required participant notices and permissions still apply.
Before you decide
What can Crypture handle
for your team?
Bring one product or service and the inquiry you most often lose. Your demo should establish what the AI can answer, what action it can take and where a person steps in.
Your first recovery workflow
Show us where interest stalls.
Bring your offer, an unanswered inquiry and the outcome you want to verify.